.jpg)
First Aid & Pool Responder Training for Hotels, Spas & Leisure Clubs
We deliver first aid, lifeguard and pool responder training on site at hotels, spas, leisure centres, holiday parks and golf clubs across the UK — scheduled around your operation, so your teams stay compliant without disrupting guests.
Why hotels & leisure venues choose us
• Delivered on site, at times that suit you — including evenings and quieter periods
• Train front-of-house, spa, housekeeping, maintenance and duty managers together
• Courses aligned to HSE requirements and your insurer's expectations
• Nationwide coverage
• One provider for first aid, lifeguard and pool safety — no juggling suppliers
Courses for hotels & leisure
• Emergency First Aid at Work (EFAW) — one day, Level 3, for named first-aiders on shift
• First Aid at Work (FAW) — three days, for larger or higher-risk sites
• Emergency Pool Responder (RLSS Swimming Pool Emergency Rescue Award) — two days, for venues without a full lifeguard team
• Pool Plant Operator Training — safe, compliant pool operation and water treatment
• Lifeguard Training (NPLQ) — the industry-standard lifeguard qualification
We can also deliver Fire Safety and Manual Handling training — just ask
Who it's for
Receptionists and front-of-house, spa therapists, housekeeping, maintenance and engineering, chefs and waiting staff, duty managers, and gym and leisure staff.
Why it matters
Hotels and leisure venues carry a duty of care to guests and staff alike. As well as everyday first aid cover, pools bring their own legal requirements: HSG179 — the HSE's guidance on managing health and safety in swimming pools — expects a safe system of work to identify a person in difficulty and ensure a rescue can be performed, with designated, trained 'on-call' responders wherever lifeguards aren't on constant duty.
We help you meet both — without taking your team off the floor for days on end, or paying for full-time cover you don't need.
Why choose Proactive Training Services
• Experienced trainers who work in the pool, hospitality and leisure sector
• Delivered at your own pool — no travel, minimal disruption
• Nationwide coverage
• Trusted by hotels, leisure clubs, holiday parks and schools across the UK
FAQs
Q: Can you train our team at our venue?
A: Yes — all our courses are delivered on site, at your hotel, spa or leisure centre, anywhere in the UK.
Q: Can you train outside normal opening hours?
A: Yes. We work around your rota, including early mornings, evenings and quieter periods, 7 days a week.
Q: How many staff can you train at once?
A: It depends on the course — EFAW, for example, runs for up to 12 delegates per trainer. Larger groups can be split across sessions.
Q: Do you cover pool safety, not just first aid?
A: Yes — we deliver Emergency Pool Responder, Pool Plant Operator and Lifeguard (NPLQ) training alongside standard first aid, so one provider covers your whole compliance need.
Get in touch
Call Chris on 07990 014364 or email sales@proactivetrainingservices.co.uk for a quote tailored to your venue. Tell us your location, your team size and which courses you need, and we'll come back with dates and pricing.